An implementation of automated system for invoicing controlling has decreased customer complaints and related costs, and enhanced the customer experience. The reliable, low-maintenance cloud solution from the CEOS Data is designed to scale alongside O2's business and customer base growth.
In just six months, a radically reengineered system was launched. It brings profound insights into customer purchasing behaviours and empower development of tailored business applications for targeted email campaigns and automatic segmentation, fortifying the company's competitive advantage.