Case
studies
Working with data and training in the field
The company O2 Czech Republic has successfully implemented an automated control system for the invoicing process using CEOS Rules, which has led to a significant reduction in the number of customer complaints, reduced the cost of resolving complaints, improved customer experience and freed up control department capacity for more complex cases. The CEOS Data team designed a robust and reliable cloud solution for O2 that requires no difficult maintenance and is ready to grow with the business, its services and its customer base.
Complete corporate system solution
In just six months, a fundamentally redesigned system has been created that is powerful and robust enough to serve its purpose even in the case of very rapid growth and therefore the increasing demand for technical solutions. The deployed analytical tools and the resulting reporting have significantly changed the company's ability to use data to make correct and informed strategic and operational company decisions, helping it to become a market leader in the Czech Republic and Central Europe.